GAIN & RETAIN CUSTOMERS

Grow by Mastering Selling Skills

First sell yourself on the idea of succeeding,
the rest is easy.

GAIN & RETAIN CUSTOMERS

Grow by Mastering Selling Skills

First sell yourself on the idea of succeeding,
the rest is easy.

TURN NOs INTO YESes

  • Establish rapport and make powerful presentations
  • Gain confidence and build customer loyalty
  • Distinguish between transactional and relationship selling
  • Learn to become a good negotiator and handle objections effectively
  • Learn the power of persuasion and outsell your competition
  • Learn three powerful reasons that make you different
  • Learn the DOs and DON'Ts of professional selling

UNLEASH YOUR POTENTIAL

  • Increase sales by identifying buying motives and selling opportunities
  • Meet and exceed customers' expectations

TURN NOs INTO YESes

  • Establish rapport and make powerful presentations
  • Gain confidence and build customer loyalty
  • Distinguish between transactional and relationship selling
  • Learn to become a good negotiator and handle objections effectively
  • Learn the power of persuasion and outsell your competition
  • Learn three powerful reasons that make you different
  • Learn the DOs and DON'Ts of professional selling

UNLEASH YOUR POTENTIAL

  • Increase sales by identifying buying motives and selling opportunities
  • Meet and exceed customers' expectations
The essence of selling is to gain and retain customers.

An organization can only grow by gaining new customers. In order to sustain growth, one needs to retain customers. In order to retain customers, one needs to be customer-focused as customer satisfaction leads to customer delight and customer delight leads to customer loyalty. Customer satisfaction will only work if it is driven by organizational commitment, not just by creating a department.

In other words, convert a suspect into a prospect, prospect into a customer, customer into a client and become a supplier instead of a seller.

People keep talking about the sales as B2B or B2C. But every sales boils down to P2P- People to People.

What is the Essence of Selling?

1 Difference between a suspect and a prospect
Anyone could be a suspect, but a prospect is one who meets the following three criteria:
  • Has a need for your product Has the money to purchase Has the ability to take a decision.
Many times people keep making presentations to those who do not meet the above criteria.
2Difference between a customer and a client
A one-time buyer is a customer, whereas an ongoing buyer is a client.
3Difference between marketing and selling
Marketing only identifies and strategizes sources of revenue but generate no revenue. Only sales generate revenue.
4Who is a sales person? How do we define one?
Definition: Anyone who sells a product, services or an idea is a sales person. Based on this definition, who is not selling? eg.,
  • A Candidate at a job interview
  • A boy girl proposing to get married
  • The Lawyer arguing in front of the Judge
  • A politician giving speeches to get votes
5Aren't we all selling?
We are all selling and we are always selling either for or against ourselves. Selling is never neutral. Success in life depends on our ability to sell.
6What is consultative approach?
  • Examine
  • Diagnose
  • Prescribe
Good professionals use the above consultative approach.
7Transactional vs Relationship Selling
In Sales, good professionals learn the principles of selling not tactics because principles are based on foundation of integrity whereas tactics are manipulative. That is the difference between transactional versus relationship selling. One is short term whereas the other is long term. There is a myth that to succeed, one needs to learn the tricks of the trade. Professionals learn the trade, they leave the tricks to the cheats and crooks. That is the difference between transactional versus relationship selling. One is short term whereas the other is long term.
8What are Cardinal Rules in Selling?
  • People buy things from people they like.
  • People buy what they want and not what they need.
  • People buy value for money, not price.
WHO SHOULD ATTEND

Those who want to grow professionally by making selling as their career or veterans who want to sharpen their Selling Skills.

METHODOLOGY

This program is very effective with real life examples, discussions, exercises and simulations. It will help you develop an action plan.

UPON COMPLETION

Upon completion, participants shall be able to overcome resistance, build trust and close more sales.

COMMENTS FROM PARTICIPANTS

"I applied the principles that I learnt at your sales training program, resulting in sky rocketing my sales by 110% within a period of 12 months "
Hemal Patel, Director, Tripcon Engineering Pvt. Ltd.

INVESTMENT

Program

2 Day Program Gain & Retain Customers

Investment

Rs.34,500 + GST = Rs.40,710

Corporate Advantage
  • Enroll 5 participants and get 6th complimentary
  • Enroll 10 paid participants and get 3 complimentary
City Venue Date
Mumbai Hilton Mumbai Int'l Airport. 06-07 December 2018 Register
Bengaluru ITC Windsor, Golf Course Rd. 12-13 March 2019 Register
 

CLIENT TESTIMONIALS


“Excellent program, which has given overall development as a leader and shown a right path.”

Mr. Arvind Pahwa, Regional Head – Vasan Eye Care


Read all testimonials —
 

CLIENT TESTIMONIALS


“Excellent program, which has given overall development as a leader and shown a right path.”

Mr. Arvind Pahwa, Regional Head – Vasan Eye Care


Read all testimonials —