Privacy Policy

LAST UPDATED: MAY 26, 2026

Welcome to the official website of Shiv Khera, operated by Qualified Learning Systems ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit an enquiry or lead form, register for our programs or events, purchase our products or services, or communicate with us.

By using our website or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • City and country
  • Billing or shipping information, where applicable
  • Information provided through enquiry forms, lead forms, registrations, surveys, coaching enquiries, or event registrations
  • Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of visits
  • Website usage and interaction information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to your enquiries and requests
  • To contact you regarding the information or services you have requested
  • To provide information about our courses, programs, coaching, books, webinars, events, and other services
  • To process registrations, purchases, payments, and related transactions
  • To provide customer support
  • To send service-related or transactional communications
  • To improve our website, products, programs, and services
  • To understand website usage and measure marketing performance
  • To prevent fraud, spam, misuse, or unauthorized activity
  • To comply with applicable legal and regulatory requirements

3. Communications

When you submit your contact information through our website or a lead form, we may contact you regarding your enquiry or the product, program, service, event, or information you requested.

Depending on the communication and your preferences, we may contact you through:

  • Phone calls
  • Email
  • WhatsApp
  • SMS

Where applicable, we may request your separate consent before sending promotional or marketing communications.

You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us using the details provided below.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers when reasonably necessary to operate our business and provide our services. These may include:

  • CRM and lead-management platforms
  • Marketing and automation service providers
  • Website and hosting providers
  • Analytics and measurement providers
  • Payment processors and payment gateways
  • Communication and messaging service providers
  • WhatsApp Business Solution Providers
  • Professional advisers or service providers
  • Government authorities or law-enforcement agencies where required by applicable law

Third-party service providers are expected to process information only for legitimate business purposes and to maintain appropriate safeguards for personal information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember user preferences
  • Understand website traffic and usage
  • Measure advertising and marketing effectiveness
  • Improve website performance and user experience

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Advertising and Analytics

We may use third-party advertising and analytics technologies to understand how visitors interact with our website, measure campaign performance, and improve our marketing activities.

These technologies may collect information such as device information, browser information, IP address, pages visited, and interaction data.

Where applicable, third-party platforms may process information in accordance with their own privacy policies and terms.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing requested services
  • Responding to enquiries
  • Maintaining business and transaction records
  • Providing customer support
  • Complying with legal and regulatory obligations
  • Resolving disputes
  • Maintaining appropriate business records

When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law and your jurisdiction, you may have certain rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Raise a question or concern regarding how your information is handled

To exercise an applicable right, please contact us using the details provided in the Contact Us section.

10. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Children's Privacy

Our services and programs are not intended for individuals under the age of 18 unless specifically stated otherwise.

We do not knowingly collect personal information from children under 18 without appropriate consent where such consent is required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. International Data Processing

Depending on the services and technology providers we use, your personal information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are applied to such processing.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Qualified Learning Systems

C-6/4, Vasant Vihar, New Delhi – 110057, India

Email: [email protected]

Phone: +91-11-47200200

Additional Contact: +91 9811039945

15. Company Information

Company Name: QUALIFIED LEARNING SYSTEMS

GSTIN: 07AAOPK1531E1ZZ

© 2026 Qualified Learning Systems. All Rights Reserved.