1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Company/Organization name
• Billing or shipping information
• Country and city
• Information submitted through forms, surveys, registrations, coaching inquiries, or event registrations

Automatically Collected Information

• IP address
• Browser type
• Device information
• Website usage statistics
• Cookies and tracking data

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and support requests
• Deliver coaching, training, books, webinars, and programs
• Process registrations and purchases
• Send newsletters, promotional updates, and educational content
• Communicate through WhatsApp, SMS, phone calls, and email
• Improve our website, services, and user experience
• Comply with legal obligations
• Prevent fraud, spam, and misuse

3. WhatsApp Communication Consent

By submitting your phone number through our website forms, event registrations, lead forms, or contact pages, you expressly consent to receive:

• WhatsApp messages
• SMS notifications
• Transactional updates
• Promotional and educational communication from Shiv Khera and Qualified Learning Systems.

You may opt out anytime by replying “STOP” on WhatsApp or contacting us directly.

We do not send spam or share your WhatsApp number with unauthorized third parties.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

• Authorized service providers
• Payment gateways
• CRM and automation platforms
• WhatsApp Business Solution Providers
• Analytics and hosting providers
• Government or legal authorities when required by law

All third-party providers are expected to maintain confidentiality and security standards.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and engagement
• Remember user preferences
• Measure marketing effectiveness

You can disable cookies through your browser settings.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, misuse, disclosure, or alteration.

However, no internet-based platform can guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary for:

• Service delivery
• Business operations
• Legal compliance
• Marketing and customer support purposes

8. Your Rights

Depending on your applicable laws and jurisdiction, you may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your information
• Withdrawal of consent
• Opt-out from marketing communications

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

12. Contact Information

For questions regarding this Privacy Policy, please contact:

Qualified Learning Systems
C-6/4, Vasant Vihar, New Delhi – 110057, India

Email: shivkhera@shivkhera.com
Phone: +91-11-47200200

Source contact details referenced from official website.